FAQs

Add products to your cart, go to checkout, choose a delivery address and time slot, then confirm payment. You can track the order from your account.

We deliver across Pakistan through our partner shops and courier network. Availability can vary by product and shop. Enter your address at checkout to see options.

Cash on delivery is commonly available. Other methods, if offered, will appear at checkout.

Sign in and open Orders, or use Track Order from the header. You will also receive updates when status changes.

Yes, unused items in original condition can usually be returned within 7 days. Opened food and hygiene-sensitive products are typically not returnable. See our Return Policy for full details.

After we receive and inspect an approved return, refunds are processed as soon as possible to your original payment method or by bank transfer for cash-on-delivery orders.

You can browse without an account. Signing in lets you save addresses, track orders, manage a wishlist, and post pet ads.

Registered users can list pets for sale. PetsDealz hosts the listing but does not own the animal. Always meet safely and verify details with the seller.

Open Become a Partner, fill in your shop and location details, and submit the form. Our team will review and contact you.

Email petsdeals@gmail.com, call 03066115682, or use the Contact Us page. We are based in Lahore.